
1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App, website, or related services.
By using our Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the App.
2. Information We Collect
We collect the following types of information:
a. Information You Provide Directly
- Account details: name, email, phone number, password, and profile photo.
- Property details (for landlords): property name, location, price, and description.
- Tenant preferences: location, budget, property type, and other search details.
- Communications: messages, inquiries, or feedback sent through the App.
b. Information Collected Automatically
When you use the App, we may automatically collect:
- Device information: type, model, operating system, and browser.
- Usage data: pages or screens visited, clicks, and session duration.
- Location data: approximate location (if you allow it).
- Cookies and similar technologies: to improve functionality and user experience.
c. Information from Third Parties
We may receive limited data (such as verification or analytics information) from service providers or partners that help us operate the App.
3. How We Use Your Information
We use your information to:
- Operate and improve the App and its features.
- Match tenants with suitable rental listings.
- Allow landlords to manage listings and communicate with tenants.
- Send important notifications (e.g., account activity, updates).
- Personalize your user experience.
- Monitor and prevent fraud, abuse, or misuse of the App.
- Comply with legal obligations or law enforcement requests.
We will not sell or rent your personal data to third parties.
4. Sharing of Information
We may share information only when necessary:
- Between users: e.g., contact details exchanged between a tenant and landlord for a property inquiry
- With service providers: who assist us with hosting, analytics, payment processing, or support — under strict confidentiality agreements.
- For legal reasons: if required by law, court order, or to protect our rights or users’ safety.
We do not share information for advertising purposes without your consent.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or loss.
However, no system is completely secure, and you use the App at your own risk.
6. Data Retention
We retain your information for as long as:
- Your account remains active; or
- It is necessary to provide services or comply with legal obligations.
When you delete your account, we remove or anonymize your data unless retention is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or outdated information.
- Request deletion of your data.
- Withdraw consent to processing.
- Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, contact us at [email protected].
8. Children’s Privacy
Our App is not intended for children under 18 years of age.
We do not knowingly collect information from minors. If we discover that we have collected such data, we will delete it promptly.
9. International Data Transfers
If we transfer your information outside your country, we will ensure it is protected under comparable data protection standards as required by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The “Effective Date” above indicates when it was last revised.
We encourage you to review this Policy periodically for updates.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
: P.O.Box 1234, Kampala, Uganda